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Borrowing -- FAQ

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How do I borrow materials from the library?

If you are an SHS student at a campus other than Springfield, MA, please visit our Requesting Items page to find out how to request library items.

At the Springfield campus: To borrow materials from Babson Library, simply bring them to the Information Desk along with your current, valid Springfield College identification card or a valid guest card. You must have your ID card with you in order to borrow materials.

More information about borrowing privileges for guests and alumni/ae.

School of Human Services students may request material from Babson Library by using the Interlibrary Loan forms. For more information contact the Information Desk.
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What materials can I take out of the library?

Items that can be borrowed from Babson Library include:
  • Books from the Main Circulating Collection (housed on the 2nd and 3rd floors of the library);
  • Videos and DVDs;
  • Materials placed on reserve for course reading by professors.
The following types of items cannot be borrowed but may be used in the library:
  • Books from the Reference Collection (housed on the 1st floor of the library);
  • Current and bound issues of periodicals, including journals, magazines, and newspapers;
  • Microfilm and microfiche;
  • Items from the College Archives.
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How long can I keep materials from the library?

Different types of materials have different loan periods, and there are always exceptions. However, as a general rule:

Books Books from the Main Circulating Collection circulate for 28 days at a time. Exception: faculty are given a 6-month loan period for books.
Videos and DVDs circulate for seven days at a time.
At the time that you borrow materials, you will be informed of their due dates. You can also check your own circulation record by logging into Voyager to see what you have charged out and when it is due.
Reserve materials circulate for a period determined by the professor (either a short-term in-library loan; one day; or three days).

At the time that you borrow materials, you will be informed of their due dates. You can also check your own circulation record in Voyager to see what you have charged out and when it is due. Please contact us if you have trouble logging in to Voyager.

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How do I renew my books?

Books from Babson Library: You can log in to Voyager and renew your own books--at the prompt, just enter your nine-digit Springfield College ID number (include the zeroes at the beginning, but leave off the hyphen and last digit) and your last name. Some items cannot be renewed; this may occur if you have already reached the renewal limit; if the item is severely overdue; or if another borrower has requested the item. Please Ask the Library if you have any questions or problems with renewing an item.

If you prefer, you can visit the library or call the library and we will attempt to renew your library items for you. Please note that some items cannot be renewed, and you should not assume that materials have been successfully renewed until you receive confirmation from the library.

Books from other libraries (Interlibrary Loan): To renew books that you have borrowed from other libraries via Interlibrary Loan, please contact our Interlibrary Loan office at (413) 748-3559 or (800) 730-5279 to request a renewal. Please note: Interlibrary Loans are intended for short-term use and cannot always be renewed. The library will contact you regarding the status of your renewal request.
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I do not have my ID Card/ID number. How do I get it?

  • If you are a student at the Springfield Campus see Don Martin of the Campus Police department to get your ID card. Contact Don at (413) 748-3074 for his hours.


  • If you are a student at another Springfield College campus contact your campus and ask how to get your ID card.


  • If you are a Springfield College student who is not registered for a class this semester but are finishing coursework, incompletes, etc. contact the Registrar's Office about registering for continuous registration status.


  • If you are a Cambridge College student contact Cambridge College to obtain an ID.

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    Who is allowed to take out books? Videos/DVDs?

    All current Springfield College students, faculty, and staff may borrow materials from Babson Library. In-person borrowers must present a current, valid Springfield College ID card.

    Students in the School of Human Services at regional campuses may also check out materials from Babson Library via the Interlibrary Loan form. Please see our Requesting Items page for more information.

    In addition, the following groups of people may borrow materials from Babson Library after completing a brief registration process:
    • Cambridge College/Springfield students
    • Holders of a current, valid ID card from one of the Cooperating Colleges of Greater Springfield
    • Holders of a current, valid Springfield City Library card
    • Springfield College alumni/ae
    Please see our Alumni and Guest Use of the Library page or Ask the Library for more information.

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    Can I request an item that is checked out by someone else?

    If another borrower has an item that you need, you can place a hold on it. When the item is returned, we will notify you and you may pick it up at the Information Desk (or, for patrons at the remote campuses, we will ship it to you).

    You can place holds yourself through Voyager, once you find the item you would like in Voyager, click on its title to view the record, then click Make a Request on the right side of the screen. Log in using your SC ID number and your last name, and follow the instructions provided. When the item is returned, we will notify you and keep it on hold at the Information Desk for seven days. You may also send a request to Ask the Library and we will place the hold for you. Only items that are currently charged to another patron can be placed on hold.

    If you are a regional student in the School of Human Services, please do not place a hold on an item but, instead, request the item via Interlibrary Loan, as explained in the Requesting Items page.

    Books placed on hold for another patron may not be renewed.

    If you need a book which is currently charged out on a six-month loan, please Ask the Library and we will try to arrange for its early return. Please note that we cannot and will not divulge the name of the current borrower.
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    How do I use Interlibrary Loan?

    If you need an item that Babson Library does not own, you may request it via Interlibrary Loan (ILL). Babson Library will locate another library that can supply the item you need and borrow or obtain a copy for you. There is no charge for this service. When possible articles will be delivered to your Springfield College e-mail address. When this is not possible delivery takes approximately a week (sometimes less, sometimes more ; items will take longer for locations further from the Springfield Campus). Books borrowed via ILL typically have short loan periods (around three weeks) and cannot always be renewed.

    Unfortunately, we cannot request current textbooks through Interlibrary Loan. Like our library, most libraries do NOT loan current textbooks through ILL. In addition, the loan period for an ILL book is two weeks to one month, well shy of the semester students need. Please either buy your textbooks or ask your professor to place a copy on Reserve for your class to use.

    To request an item via Interlibrary Loan, simply fill out the appropriate form (Book for books, theses, dissertations, or videos; Article for copies of journal, magazine, or newspaper articles). Please fill out the forms as completely as possible.

    Students, faculty, and staff at the Springfield, MA campus, except School of Human Services: Only items that are not owned by Babson Library may be requested via Interlibrary Loan. Please check Voyager, our online catalog, and/or our Journal Titles A-Z list before submitting your request. Book requests may be picked up at Babson Library's Information Desk; we will notify you when they become available. Articles will be mailed to your Springfield College e-mail address when possible, otherwise they will be mailed to the address you supply on the Interlibrary Loan Request form..

    Students, faculty, and staff in the School of Human Services: Use the Interlibrary Loan forms to request all library materials that you need, whether or not they are owned by Babson Library. For more information contact the Information Desk or use Ask the Library. Please note that items obtained from libraries other than Babson may take additional time to reach you. Babson Library will e-mail articles to your Springfield College e-mail address when possible, books and articles (when it is not possible to e-mail them) will be mailed to the address you specify on the Interlibrary Loan Request forms. Books are only shipped to locations in the United States. You are responsible for return postage. Copies of articles are yours to keep. More information on requesting and returning library materials.

    Who can use Interlibrary Loan? Only current Springfield College students, faculty, and staff may request items through Springfield College's interlibrary loan service. Other patrons should use the interlibrary loan services of your home institution or local public library.
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    How do I receive articles that I request through ILL?

    Whenever possible we will e-mail articles to your Springfield College e-mail address. When this is not possible we will mail them to the address that you specified on the Interlibrary Loan Request form.

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